Name, phone number, service address and details of the problem you describe. We also keep a record of your appointment, the work performed and any messages exchanged about the job.
To schedule and complete your visit, send arrival updates by text, issue invoices and warranties, and respond to questions. We do not sell your personal information.
Technicians assigned to your job, our payment processor and tools that deliver text updates. These providers may only use your data to provide their service to us.
Job records are kept for as long as your workmanship warranty applies and as required for tax and safety records. You can ask us to delete anything we are not required to keep.
Contact dispatch to see, correct or delete the information we hold about you, or to stop text updates.